I. HONEST BUSINESS OPERATING ACTIVITIES – LEGAL ISSUES IN THE COMPANY
1.1. MANAGEMENTINTEGRITY, NO BRIBERY AND CORRUPTION
Business activities must be conducted fairly and with integrity in all dealings with business partners, partners through:
1.1.1. Verify the partner’s information and accounts clearly before signing the contract.
1.1.2. The business activities of buying and selling goods, promotions are carried out in accordance with the company’s regulations, recorded and kept records.
1.1.3. The evaluation of product quality is based on prescribed standards, without falsifying judgment results to bribe or receive bribes directly or indirectly.
1.1.4. All payments are transparent – accurately reflecting the company’s assets and results of operations.
1.2. NOT INVOLVED IN MONEY LAUNDERING AND INSIDER TRADING ACTIVITIES, AND ENSURING TRANSPARENCY.
1.2.1. Commit not to participate or seek to participate in money laundering activities that harm the interests of the company, its business partners.
1.2.2. Company employees when responsible for speaking will have to ensure the exchange of information honestly and accurately with partners in business activities.
1.3. AVOID CONFLICTS OF INTEREST
A conflict of interest may arise from a relationship between employees or organizations within the company, with customers, suppliers, or from a competing company. Therefore, for business relationships and a fair working environment, it is necessary to avoid possible conflicts through:
1.3.1. The employees in each department are clearly defined responsibilities and authorities in their work, transparent between personal interests and company interests in order to avoid conflicts of interest that may arise.
1.3.2. In terms of advantages gained from his position, do not associate with other individuals inside or outside the company to provide goods or services to the company for personal gain.
1.3.3. Company employees are not allowed to hold any financial interest and enter into a business relationship to the detriment of the Company.
1.4. GIVE GIFTS AND ENTERTAINMENT PRESENTS
1.4.1. Entertainment and entertainment activities within the company are carried out on the principle of publicity and have a legitimate purpose.
1.4.2. The buying or selling of products is based on quality, price and service; Do not accept or give gifts or any in-kind benefits of any kind as favors or favors in a business relationship.
1.5. PERSONAL CONFIDENTIAL INFORMATION AND ASSETS
1.5.1. Respect the personal privacy of all Company employees, business partners, partners. All information provided will be used for the right purposes and protected by the Company’s management system.
1.5.2. All confidential information in the company that is not disclosed must be kept including: technology know-how, product research and development documents, economic contracts, etc. This information must not be disclosed in any form. awake (During and outside working hours).
1.5.3. Depending on the nature of the work, they are assigned the right to use and preserve the company’s assets for the right purposes. Not to use it beyond its responsibilities and powers such as arbitrarily transferring property to another place; or use company assets (Computers, machines/equipment, etc.) to do personal work.
1.6. QUALITY PRODUCTS POLICY STATEMENTS
1.6.1. We establish a “Safety Policy – Product quality” and ensure our commitment to providing products and services that bring value, quality, safety for the purpose of use and establish mutually beneficial relationships. benefits with our business partners.
1.6.2. New product development is conducted responsibly based on ethical principles, meeting technological, scientific and regulatory requirements.
1.7. REPORTING MISCONDUCT
Respect and protect individuals/organizations in the company or partners in boldly reporting wrongdoing individuals through the company’s reporting phone number or address. All information reported is confidential, investigated and handled appropriately.
Reporting channel:
Phone number: 028 3765 0281
Email: info@lienthanhphat.vn
The Company will not tolerate retaliation or retaliation against the reporter. Any retaliation will be subject to disciplinary action or even dismissal or termination of employment at the company.
1.8. BASED ON THE PRINCIPLE OF FAIRNESS AND PROTECTION OF HUMAN RIGHTS
1.8.1. Recruitment practices – Recruitment practices:
a. Ensure fair recruitment on the principle of recruitment records, do not attach debt or ask to pledge documents when working.
b. Employees are allocated reasonable jobs, do not perform forced labor.
c. All agreements in recruitment, contract signing, etc. shall be presented in writing with understandable language that employees can understand.
1.8.2. Age range of Employees: As prescribed by law.
1.8.3. Joining a Union – Joining a Union:
a. The Company’s Board of Directors ensures to create all conditions for the development of trade union activities.
b. Employees have the right to freely join trade unions and to bargain collectively within the limits of the law without discrimination, intimidation or harassment.
1.8.4. No discrimination and mistreatment of employees – No discrimination and mistreatment of employees:
We respect the value of our employees and treat them with respect and fair treatment through our commitment to:
a. No discrimination on the basis of class, national origin, race, class, creed, age, disability, sex, marital status, sexual orientation, union membership or political affiliation in hiring, compensation, training opportunities, promotion, termination or retirement.
b. Do not use any form of brutal discipline such as physical abuse, physical harassment, humiliation or other forms to threaten, affect the mental health and well-being of employees.
1.8.5. Working hours – Working hours:
Administrative work, overtime, and rest time are arranged and controlled in order to control the excess of hours prescribed by law. Overtime work is done on a voluntary basis, not forced.
1.8.6. Pay fair wages – Pay fair wages:
a. We respect and protect the labor results of our employees, Minimum wage in accordance with current law. Paying fair wages through administrative payments, overtime or benefits to ensure workers enough to cover their living expenses.
b. Cases when not continuing to work will be approved to quit according to their wishes, pay salaries and other benefits in an appropriate manner, without discrimination.
1.8.7. Health and Safety of Employees – Health and Safety of Employees
a. The Company is committed to providing a safe and healthy working environment for employees and training in a specific understanding of assigned tasks, health and safety in order to identify risks and Preventive measures at work to prevent accidents and dangers arising in the course of work.
b. Every year, employees are given periodical health check and training on occupational safety.
II. THE LEGAL BUSINESS COMMITMENTS AND COMPLIANCE
2.1. The company ensures compliance with all laws and regulations on social responsibility in order to not only create valuable products, but also humane and legal.
2.2. The company will cooperate with governments and political organizations, not support political parties or negative organizations that oppose the law, affect social security.
2.3. In case, when there are departments such as Labor Union, Public Security… to survey the working environment or ask for support to investigate violators but have legal documents, we will cooperate and provide accurate and timely evidence.
III. THE COMPANY OPERATIONS FOCUS ON THE SUSTAINABILITY DEVELOPMENT AND ENVIRONMENTAL ISSUES
3.1. The company constantly applies improvement activities to improve product quality in accordance with customers’ requirements and all production activities are carried out based on the principle of minimizing environmental impact; comply with the law.
3.2. We carry out environmental protection activities through the following jobs: reducing CO¬2 emissions that cause greenhouse effects, hazardous waste is collected in a separate area and treated by the environmental unit, keep the surrounding environment clean and beautiful, without causing negative impacts on the home environment, etc.
IV. THE COMPANY IS COMMITTED TO RESPECTING PUBLIC LAND USE AND RIGHTS:
4.1. We respect the rights and ownership of land of individuals and local communities.
4.2. All agreements related to land assets are made on the principle of agreement, voluntary, prior notice and transparency of the contract.
V. BUSINESS ACTIVITIES AND TRANSACTIONS WITH CUSTOMERS, SUPPLIERS, AND SERVICE PROVIDERS
5.1. IN TRANSACTION WITH CUSTOMERS – DEALING WITH CUSTOMERS
We conduct business on the principle of fair and legal business, respecting the legitimate interests of customers through:
5.1.1. Negotiating and signing economic contracts: We carefully review the requirements from customers and self-assess the capacity for this service to ensure the best ability to meet customer requirements. In the process of exchanging to come to a contract, the representative of the company must ensure that all statements and information transmitted to customers are accurate and truthful. When the transaction is successful, We will proceed with production according to the requirements of product technical standards and terms of recognition.
5.1.2. Specifying after-sales service: Policy on exchange and return of goods, etc. will be specified in the contract to ensure that the rights and interests of both parties are clearly implemented.
5.1.3. The representative of the company conducts the quotation or promotion transaction honestly, explaining it clearly and easily to customers.
5.1.4. Documents and records on products are provided in a clear, accurate and current manner.
5.1.5. The client’s assets are carefully controlled and kept by the company.
5.1.6. Respecting the legitimate interests of the customer in the mutual agreement, the Company will promptly confirm with the customer about the problems arising in the business so that together have the opportunity to take necessary actions.
5.1.7. Do not give gifts, do not offer or promise to – offer services for personal gain to get more favor in customer relationship.
5.1.8. The company ensures that there is a process in place to receive customer complaints about product safety and quality to ensure that all complaints are resolved quickly and satisfactorily.
5.1.9. Safety, quality issues or some business problems, we will notify customers clearly and accurately.
5.2. IN BUSINESS TRANSACTIONS BETWEEN SUPPLIERS – BUSINESS TRANSACTIONS BETWEEN SUPPLIERS
5.2.1. The Company when making transactions with suppliers must ensure that:
a. Respect the principle of equal treatment for suppliers on the basis of production capacity, service provision, safety, quality, price and ethical standards.
b. Specialized staff when performing communication with suppliers must ensure transparency by authenticating documents in accordance with the purchasing process.
5.2.2. For company suppliers:
a. The supplier meets the requirements of technical, safety and quality standards as agreed in the contract.
b. Do not offer or give Company employees any benefits in order to offer them more favors in the business transaction relationship.
c. Any non-conforming issues about the supplier’s safety and quality, we will solve it in accordance with the requirements and terms specified between the two parties in the commitment contract.
5.3. FOR Competitors – WITH COMPETITORS
5.3.1. The policy of fair competition in business with business partners through the quality of our company’s products, do not compare or criticize other units on the price and quality of your companies in an unbiased way. directly or indirectly with customers.
5.3.2. Competitor information will be collected legally through public sources in the media, internet, etc., in principle in compliance with all antitrust laws.
5.4. FOR LOCAL AGENCIES -WITH LOCAL GOVERNEMENT:
Do not give gifts or long-term services in an ambiguous way to facilitate business related to legal matters.
VI. COMMITMENTS FROM THE BOARD OF DIRECTORS
The Board of Directors of the company is committed to maintaining the effective implementation of the “Code of Business Conduct and Ethics” through a strict management system and risk assessment of the implementation.
The Board of Directors of the Company creates all conditions for employees and partners to have the best access to the Company’s “Code of Business Conduct and Ethics” to prevent violations.
The Board of Directors of the Company with enthusiasm and responsibility aims to develop the company in a sustainable way together with employees.
